Note The is available for users, including help for using the app on specific devices and troubleshooting information. Outlook for iOS and Android architecture The Outlook for iOS and Android app is fully powered by the Microsoft Cloud. All Office 365 Enterprise, Business, and Education accounts are supported natively, which means there is no mailbox data cached outside of Office 365. Data simply stays in its current Exchange Online mailbox, and it's protected by TLS-secured connections end-to-end, between Office 365 and the app. Outlook for iOS and Android is fully delivered through Microsoft services that provide a strong commitment to security, privacy, and compliance. The Office 365-based architecture provides the following benefits: • Data locality: User mailbox data stays in place, and therefore continues to respect the data locality and regionality promises of Office 365 for data at rest. When the Outlook PST file gets out of hand, a built-in tool can keep the size of that file under control. One of the issues is that even when you delete email from your Inbox If you use Cached Exchange Mode in Outlook, you effectively take the data file from the server and cache it on your local machine. In Outlook 2016 for Mac, users receive a message “No Results,” when they try to search specific mail message or task items are not displayed in Task folder. There are some solutions mentioned below which helps to resolve the issue, i.e. Email search not working in Outlook for Mac. ![]() Paragon driver for mac not working. In other words, the user’s mailbox data is stored within the region in which the tenant is located. • Device ID: Each Outlook for iOS and Android connection registers in the Office 365 Admin console and is able to be managed as a unique connection. • Modern Authentication (OAuth): Outlook for iOS and Android leverages Modern Authentication (OAuth) to protect user’s credentials. Modern authentication provides Outlook for iOS and Android with a secure mechanism to access Office 365 data without ever touching a user’s credentials. At sign in, the user authenticates directly against an identity platform (either Azure AD or an on-premises identity provider like ADFS) and receives an access token in return, which grants Outlook for iOS and Android access to the user’s mailbox or files. At no time does the service have access to the user’s password in any form. • Enterprise Mobility + Security support: Customers can take advantage of Microsoft Enterprise Mobility + Security (EMS) including Microsoft Intune and Azure Active Directory Premium, to enable conditional access and Intune app protection policies, which control and secure corporate messaging data on the mobile device. Data synchronization protocol Within the Office 365-based architecture, Outlook for iOS and Android is utilizing one of two different data synchronization protocols: • a proprietary device API + REST API • a native Microsoft sync technology Today, the vast majority of accounts using Outlook for iOS and Android connect via a Stateless Protocol Translator component that is built and run in Azure. This component routes data and translates commands, but it doesn't cache user data. The app is coded with the Outlook device API, a proprietary API that syncs commands and data to and from the app. Exchange Online data is accessed via the publicly available REST APIs. Microsoft edge for macbook. The protocol translator enables communication between Outlook and Exchange Online. Beginning in December 2018, Microsoft will migrate customers to a native Microsoft sync technology that removes the Stateless Protocol Translator component from the Office 365-based architecture. With the native Microsoft sync technology, Outlook for iOS and Android connects directly to Office 365 for data connections ensuring the data is protected by an HTTP TLS-secured connection end-to-end. The native Microsoft sync technology offers several benefits: • Eliminates middle tier services: Data synchronization with the native Microsoft sync technology occurs between the app and Office 365, eliminating the need for any middle tier services. • Latency reduction: By replacing the propietary Outlook device API and Stateless Protocol Translator, there is a reduction in end-to-end latency between the app and Office 365. • Additional Office 365 instance support: Removing the intermediary Stateless Protocol Translator for data connections enables Microsoft to support other unique Office 365 instances, like Office 365 Government Community Cloud High and Office 365 Department of Defense, that were previously blocked from using Outlook for iOS and Android. • Protocol consolidation: Today, each Outlook client platform utilizes a different data sync protocol, which hinders the ability to innovate and deploy new features quickly across all Outlook clients.
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